Diagram of a crypto deposit sent on the wrong network, with a recovery warning

Sent your deposit on the wrong network?

It's the most common crypto-casino deposit mistake: the coin was right, but you sent it on a network the operator doesn't credit for that coin. Whether you can get it back comes down to one thing — whether the network you used and the one the operator expected belong to the same address family.

Short answer: wrong EVM chain (ERC-20 ↔ BEP-20 ↔ Polygon) is sometimes recoverable because they share the same 0x address. Crossing families — EVM to Tron (TRC-20), or to Solana — is generally not recoverable. Run your exact case through the deposit checker.

Is it recoverable? The network-family rule

Every network belongs to a family. Funds are only recoverable when the operator can control the destination address on the chain you actually used.

You sent onOperator expectedRecoverable?Why
Any EVM chainSame 0x address, different EVM chain⚠️ SometimesOne key controls the same 0x address across all EVM chains, so the operator can sometimes sweep the funds — if they support that chain.
EVM (0x…)Tron (T…)⛔ NoDifferent address scheme and keys; the operator cannot access the funds.
EVM or TronSolana / Bitcoin / native L1⛔ NoIncompatible families — funds are unreachable by the operator.
Correct networkCorrect network✅ CreditsJust wait for confirmations.

EVM family = Ethereum (ERC-20), BNB Smart Chain (BEP-20), Polygon, Avalanche C-Chain, Arbitrum, Optimism, Base. Source: shared secp256k1 key/address scheme across EVM chains. Verified 2026-06-22.

What to do right now

  1. Stop. Don't send anything else to the same address until you understand what happened.
  2. Find your transaction hash (TXID) in your wallet or exchange history, and confirm which chain it landed on via a block explorer.
  3. Contact the operator's official support with the TXID, the network you used, and the network you intended. The checker generates a ready-to-paste message.
  4. If it's an EVM↔EVM case, specifically ask whether they can sweep the funds on the chain you actually used.
  5. Never pay a "recovery service." See the warning below.

Recovery scams

The only parties who can ever recover funds are the operator that received them or the exchange that sent them — directly, for free. Anyone who DMs you, guarantees recovery, charges up front, or asks for your seed phrase is a scammer. Read how we verify recovery claims.

Per-operator recovery: what we track

For each operator we record whether they recover wrong-network deposits, any fee, and turnaround — verified by first-hand testing. Those figures are being measured and will appear on each operator deposit guide as they're confirmed; we publish nothing we haven't verified.

Avoid this next time

The cleanest fix is to deposit somewhere that supports multiple networks, so a mismatch is far less likely.


Related: missing memo or destination tag · deposit still pending · the same mistake on a withdrawal · run your case through the checker.